What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The past few days our clients have not been able to connect to our form on your website.

    Asked by NationalOps on September 21, 2011 at 11:10 AM
    Have you been experiencing server issues? If so, when can we expect these to be solved? If we can not depend on your service we must look at alternate solutions. Thank you.
  • Profile Image
    JotForm Support

    Answered by mliz on September 21, 2011 at 11:15 AM

    Hi,

    After the ddos attack we had to change the ip address of our dns.
    Since then we have been making changes on the servers over the
    week to restore all functionalities back to normal. Because of this
    there were problems with accessing the jotform website and forms.

    Everything is working fine now.
    Apologies for the inconvenience this may have caused.


    Regards,
    Mliz