What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    All of My Folders are Missing

    Asked by yasinco on September 21, 2011 at 11:21 AM

    I Have A Lot Of Form And I Seperated My Forms In 3 Folders And The Folders Disappeared Randomly Leaving My Forms Un-Sorted Please Fix This Problem Because I Use Very Much All My Forms And When They Are Not Sorted It Is Hard!!!

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    JotForm Support

    Answered by abajan on September 21, 2011 at 12:45 PM

    Hi yasinco

    Sorry to hear about your dilemma. My first inclination upon seeing your post was to log into your account's My Forms page, switch from All to Main and find the forms all neatly tucked into their respective folders but alas, the folders truly are gone! :(

    A search on the forum suggests that while this occassionally occurs, the folders can be restored by us. I'll submit a ticket and see if we can do the same for you but I'm not making any promises, you understand.


    ~ Wayne

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    Answered by yasinco on September 21, 2011 at 12:48 PM

    Yes, Thank You I Hope It Works!!!