What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The pdf that is downloaded is basically a reflection of your jotform with the submission data inside it.
If you are trying to change it then the best thing to do is first view your submissions then enable the headers and texts which will display more than just the standard text on your jotform so that everything becomes visible to your users in the pdf file that is downloaded.