What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Client can't submit Survey

    Asked by ppieri on November 04, 2014 at 06:35 PM

    No it is not working still.  When I hit “submit”  it goes to a page that has a box and it says  “enter the message as it’s shown:

     

    And in the box there is a circle that is “thinking” trying to bring something up.  It is a security box so I can type the word that appears.

     

    It does not stop “thinking”

     

    Please advise,

    Phyllis Pieri

    425-922-4126

    phyllis@yourfranchisecoach.com

    survey can't submit message shown and
  • Profile Image

    Answered by raul on November 04, 2014 at 08:02 PM

    Hello Phyllis,

    Could please tell us which form is the one that you're having problems with?
    I checked this one: http://www.jotformpro.com/form/43026313941952 but it worked fine for me.

    Please let us know so we can test it.
    Thanks.