What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can you change the Captcha words being used?

    Asked by aricurn on November 05, 2014 at 04:39 AM

    I have set up a number of repeat prescription forms using your wonderful jotforms for veterinary practices. I have had a few instances where the client has filled out the form to order their valuable pet it's favourite pet food or medicine; only to have to then put in 'poison' as one of the captcha terms!! Are you able to please delete this as a captcha word?

     

    Thank you

     

    Arielle

     

    Page URL:
    http://prospecthousevets.co.uk/prescription.htm

    captcha change captcha
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    JotForm Support

    Answered by jonathan on November 05, 2014 at 07:05 AM

    Hi Arielle,

    The Captcha words are system generated. So, we do not really have control on what word will be used since there is randomness involved as part of its algorithm.

    I suggest you also review this user guide http://www.jotform.com/help/205-How-to-Add-a-Captcha

    As you can see on the user guide, the main purpose of the Captcha field being on the form is to prevent spam submissions and spambots. But our back-end system also already have anti-spam protection, which should also be enough to prevent spammers and spam submissions affecting the jotform.

    I can assure you that you can also get away with using your form even without the Captcha field on it.

    Hope this help. Inform us if you need further assistance.

    Thanks.