Form Disabled/Not Found: French Form

  • Profile Image
    csouyridevis
    Asked on November 05, 2014 at 08:22 AM

    Le compte est désactivé pour des causes de violation à des points.

    Ce n'est tout simplement pas possible.

    Je suis en règle.

     

    Je vous prierais de bien vouloir me réactiver ce compte rapidement.

    C'est la 2e fois, je ne veux pas de 3ème fois.

     

    Bien à vous.

  • Profile Image
    Charlie
    Answered on November 05, 2014 at 09:23 AM

    Hi,

    Apologies for the inconvenience that this might have caused you.

    Your forms where disabled because it was in a different language, but they are now active. I would suggest that you make it in English and use the Language Translator to have a version of the form in the language you want.

    Why is this? We got a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not updated to scan Arabic, French and other similar languages, therefore most of the forms made in these languages are automatically suspended. Here are some steps to help you to avoid future automatic suspensions, you will have to add the language either as an option or as the default language.

    1. Go to form editor, click Languages and add new.

    2. You will then see a list of languages, here we will choose French.

    3. You will then be given the option to translate words in the form into French. Click save upon finishing.

    4. If you want the form to be in default "French" language, you can do that by clicking the "Set Default".

    5. Your form will be the viewed automatically in French language based from your setup and translation.

     

    If you would like set the Language translator to auto detect the browser's language. You can do that by following the screenshots below.

     

     

    For more details about this tutorial or guide, you can visit this link:

    https://www.jotform.com/blog/91-Create-Multilingual-Forms-for-a-Global-Audience 

     

    I hope this helps. Let us know if you need further assistance.

    Thank you.