How can I add an option to receive a receipt for making an Authorize.Net payment/donation?

  • angiejohnsons
    Asked on November 5, 2014 at 9:30 AM

    I would like to add the option of the payee to receive a receipt for making a payment/donation to our church. I am really unfamiliar with jotform and have just started to use this site and this may be a simple solution but I am lost - Please Help!

  • angiejohnsons
    Replied on November 5, 2014 at 3:41 PM
    I don't know how to add an email option
    Thanks,
    Angela Johnson
    ...
  • Mike_T Jotform Support
    Replied on November 5, 2014 at 4:47 PM

    You can simply drag and drop the E-mail field from Quick Tools to your form.

    How can I add an option to receive a receipt for making an Authorize Screenshot 20

    Also, in case you would like to automatically email some message to the form user upon submission, you can add a form Autoresponder (this is different from Authorize.Net invoices).

    Creating a Form Autoresponder

    Thank you.

  • angiejohnsons
    Replied on November 5, 2014 at 6:41 PM
    So if I add that email in my form around the card payment area it will send them a notification/receipt after they select submit ?
    Thanks,
    Angela Johnson
    ...
  • raul
    Replied on November 5, 2014 at 7:54 PM

    Hi Angela,

    That is correct.
    But in order to assure that an email is sent upon payment you need to set the email field as required.

    How can I add an option to receive a receipt for making an Authorize Screenshot 20

    Please let us know if this works.
    Thank you.

  • angiejohnsons
    Replied on November 5, 2014 at 10:31 PM
    Thanks
    Thanks,
    Angela Johnson
    ...
  • WildThayne
    Replied on November 8, 2016 at 6:36 PM

    Hey Everyone,

    Just read through this thread and I wanted to clarify what was talked about.

    I have a client who takes payment through the Authorize.net integration and wants his clients to receive receipts. 

    Am I understanding you all correctly that all I need to do is add a email field and set it to required, and then the Authorize.net widget will take care of the rest? Meaning, Authorize.net will email receipts by simply adding a separate email field that is set to required. 

    Thanks for your patience as it's not entirely clear that the Authorize.net widget connects automatically to a separate email field.