Why are edits to my form not being saved?

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    BirthSongDoula
    Asked on November 05, 2014 at 10:07 AM

    I'm making some minor edits to my form, I click save, but every time I preview or view form it doesn't save the changes I made.

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    Ben
    Answered on November 05, 2014 at 10:40 AM

    Hi,

    Can you please tell us if you are using Form Designer or Form Builder?

    Also what kind of the changes are not being saved?

    Best Regards,
    Ben

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    BirthSongDoula
    Answered on November 05, 2014 at 11:12 AM

    I think it's form builder, it's just a blank page that I copied and pasted text into, then added to it. Here's the text that won't save:

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    BirthSongDoula
    Answered on November 05, 2014 at 11:13 AM

    Here's the link to the form:

    http://www.jotform.us/form/43065707707154

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    Ben
    Answered on November 05, 2014 at 11:23 AM

    Hi,

    After cloning your jotform I was able to see the text above in the Text field.

    Can you please tell me if you are clicking on Complete button after adding the text?

    Best Regards,
    Ben

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    BirthSongDoula
    Answered on November 05, 2014 at 12:42 PM

    Yes, that was the problem. Thank you!

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    Ben
    Answered on November 05, 2014 at 12:54 PM

    Hi,

    You are welcome. It is great to hear that.

    Do let us know if you have any further issues or questions and we will be happy to help.

    Best Regards,
    Ben