BOX integration does not work

  • Profile Image
    pennfostercreative
    Asked on November 05, 2014 at 10:58 AM

    In Safari - cannot authenticate at all. In Firefox and Chrome I get this error:

     

    https://www.dropbox.com/s/dcolavlvr7ugcxr/Screenshot%202014-11-05%2010.50.24.png?dl=0

  • Profile Image
    ashwin_d
    Answered on November 05, 2014 at 11:18 AM

    Hello pennfostercreative,

    I'm sorry for the trouble caused to you.

    With which form you are having this issue with?

    I cloned your last edited form "Ambassador Card Information" and I was able to integrate it successfully to my box.net account. I also tested it in safari browser and I am unable to replicate the issue you are having.

    I would suggest you to please clear your browser cache and then try to integrate your form again with box.net using chrome browser. The following guide should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Do get back to us if the issue persists.

    Thank you!