What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    BOX integration does not work

    Asked by pennfostercreative on November 05, 2014 at 10:58 AM

    In Safari - cannot authenticate at all. In Firefox and Chrome I get this error:

     

    https://www.dropbox.com/s/dcolavlvr7ugcxr/Screenshot%202014-11-05%2010.50.24.png?dl=0

    does not work box integration dropbox png www all
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 05, 2014 at 11:18 AM

    Hello pennfostercreative,

    I'm sorry for the trouble caused to you.

    With which form you are having this issue with?

    I cloned your last edited form "Ambassador Card Information" and I was able to integrate it successfully to my box.net account. I also tested it in safari browser and I am unable to replicate the issue you are having.

    I would suggest you to please clear your browser cache and then try to integrate your form again with box.net using chrome browser. The following guide should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Do get back to us if the issue persists.

    Thank you!