What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to save

    Asked by ec12class on September 21, 2011 at 03:25 PM

    error message indicating a duplicate entry. do not know how to clear this.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 22, 2011 at 05:52 AM


    Can you confirm if you're still experiencing this problem? Have you tried using a different browser such as Mozilla Firefox or Google Chrome?

    We'll be waiting for your response. Thanks!


  • Profile Image

    Answered by ec12class on September 22, 2011 at 08:42 AM
    Thanks Neil, I restarted and worked slower to allow the sever to finish. It was an internet connection issue here. I have the form up and save now.


    Rick West

    Pacifica By The Sea

  • Profile Image
    JotForm Support

    Answered by mliz on September 22, 2011 at 11:38 AM

    Hi Rick,

    Good to know that this issue was sorted out.

    Please feel free to contact us if there is anything you need.