What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do you secure submission data

    Asked by Kara Sassone on November 05, 2014 at 03:57 PM
    As you know, in education we gather quite a bit of personal data. How do you keep that information kept secure?
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    JotForm Support

    Answered by Mike_T on November 05, 2014 at 04:58 PM

    We do care about security. The data is not being shared with any third parties and we do not access it for non-administrative reasons.

    However, please note that the data is not encrypted in the database. Anyone with your account access credentials will be able to see/modify the submission data.

    The form submissions can be accepted via encrypted SSL connection. It is recommended to use that option if you work with sensitive data.

    How can I receive SSL Submissions

    If you need any further assistance, please let us know.