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EpicStudioAsked on November 5, 2014 at 4:51 PM
Hi there. I have the same problem. I already tried an augment on the iframe style height tag, removing the <script></script> from the iframe code, and alsao adding a 100px padding; but from time to time, every other time you load my page http://grupoimaginarq.com/contacto/ the form seems to crop vertically. Gladly I allowed the scrolling to avoid losing the chance to use it, but certanly it's not the result I expected from it.
Note: it only happens randomly when you load the page, and only on firefox.
Thanks for your help.
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raulReplied on November 5, 2014 at 6:11 PM
Hello,
Upon checking your site, I was able to see the form correctly using Firefox.
Since you say that this happens randomly, I would keep an eye on the parent divs that you use to contain the iframe of the form. I mean when this happens you can use the Inspect Element in your browser and check the height of these divs to see which one is shrinking.
Please let us know if you need further assistance.
Thank you. -
EpicStudioReplied on November 5, 2014 at 7:01 PM
Sometimes work, sometimes not. I’ll send you a screen capture.
Thanks. -
EpicStudioReplied on November 5, 2014 at 7:11 PM
Here’s the screen capture.
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raulReplied on November 5, 2014 at 8:07 PM
Hello,
I'm sorry but your screenshot didn't came trough.
Please follow this guide to add a screenshot to this post: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forumThanks.
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EpicStudioReplied on November 6, 2014 at 1:37 PM
Here is it.
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Mike_T Jotform SupportReplied on November 6, 2014 at 3:06 PM
You have two iFrame based forms on the web page, and the second iFrame comes with the auto-height script part.
Please remove the script part that is following the second iFrame to see if that helps. Thank you.