Email notifications not working

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    Asked on September 21, 2011 at 05:59 PM


    Our form is not emailing properly since web issues on Tuesday.


    Joe Holmes




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    Answered on September 21, 2011 at 11:19 PM

    Hi Joe,

    First of all, we apologize for any inconvenience. 

    Our developers had already fixed the reverse DNS issue. Please clear your cache, try revisiting your form and see if the problem still exists. Everything should be working fine now. If not, please provide us website URL where the form is embedded so that we can look into it deeper.

    Thank you for your patience.


    Albert     JotForm Support