What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to access my collected form information if I stop posting the form/ stop paying the monthly fee?

    Asked by glassmuseum on September 21, 2011 at 06:12 PM

    I currently have a form that I use on my website to collect applications for an art fair. I would like to keep all of the collected data, but I do not need to have the form live 12 months a year.

    Page URL:
    www.brokeartsfair.com

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    JotForm Support

    Answered by NeilVicente on September 22, 2011 at 04:09 AM

    Absolutely! As long as you do not delete your form's submission data, it will be kept safe and sound on our servers. You can access form submission entries whenver you want, whether your account is paid or not.


    Neil