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dagssAsked on November 6, 2014 at 2:30 AM
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Ashwin JotForm SupportReplied on November 6, 2014 at 3:35 AM
Hello dagss,
That is strange.
Please be noted that the notification emails are sent as soon as the form is submitted. I did check your form's notification email alert and did not find any issue with that. I also checked our bounce list and email logs and everything appears to be normal.
I have cleared your form cache from here. I would suggest you to test your form again and see if the emails are received without any delay.
If the issue persists, I would suggest you to use your own email address to send submission emails. You should setup a custom "Sender E-mail" option. The following guides should help you:
http://www.jotform.com/blog/86-Send-Form-Emails-From-Your-Own-Email-Address-JotForm-Now-Support-SMTP
http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address
Thank you!