What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Have you considered making the code for your support forum publicly available?

    Asked by LDMedia on September 21, 2011 at 07:50 PM

    This support / response system is way better than a lot of other offerings out there. I'd love to use something similar in my site - either with all the code on my server or as paid service managed by jotform.

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    JotForm Founder

    Answered by aytekin on September 21, 2011 at 08:48 PM

    Thank you for your kind words. :) This support system is pretty much custom written for our needs and I'd doubt if we'd have time/resources to productize it with the current growth of JotForm.

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    Answered by LDMedia on September 22, 2011 at 04:29 AM

    Oh well if you ever do release it I'd totally sign up for a JotForum.

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    JotForm Support

    Answered by NeilVicente on September 22, 2011 at 04:35 AM

    Thank you for your interest. If ever we do release it as a separate product, you'd be the first to know :)

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    Answered by Ian on September 23, 2011 at 03:06 PM

    Put me second in line.  I like the forum, too.  Nice and simple for the user.  Best I've seen.  I want it.

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    JotForm Support

    Answered by liyam on September 24, 2011 at 01:19 AM

    Hello Ian,

    We'll let you know once we have a product.