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My Form Submissions are not being recorded or responses e-mailedAsked by nicrigden on November 06, 2014 at 07:02 AM
My Form has been working properly for a long time. My Submissions have been logged on my Jotform log in and the e-mail response has been sent out.
My form is used daily by the employees away from head office to report back.
On the 21st Oct I received a response as usual, then no responses until the 26th Oct, then nothing since.
The employees are adamant that they have completed the forms daily.
I have recently submitted test forms, without any problems at all.
I don't have a clue what the problem could be, can anyone help??
If you prefer to use your own custom email sender, I would advise adding it by using the SMTP method as explained to these guides:
We recommend Mandrill if your monthly email volume is greater than 200.