What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I had an account but let it lapse can I resign and have access to my templates

    Asked by Harry Sargent  on November 06, 2014 at 07:22 AM
    forgot password reset password unable to login
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    JotForm Support

    Answered by Jan on November 06, 2014 at 09:07 AM

    Hi Harry,

    I checked our database and I did not find any information related to your name or email. We don't delete accounts on our server so you can still access your account provided that you can still log in. You can try resetting the password if you can remember the email that you registered with us.

    Hope this helps. Thank you.