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I'm using the integration with Infusion - creating duplicate contact recordAsked by dhaney on November 06, 2014 at 09:07 AM
Is it possible to use the infusionsoft integration, but not have a new contact record be created, instead have it update/add info into an existing contact record inside infusion?
I'm escalating this thread to our next support level so they can take a look at your question.
Once they have response for you, this thread will be updated.
Hey There ... Just curious if there is any update on this? Thanks!
Unfortunately, there are no updates yet.
We appreciate your patience on this matter and as soon as an update comes up, you'll be notified on this thread.
Sorry about the late reply on this one. Unfortunately that is not possible with Infusionsoft at the moment.
The infusionsoft documentation regarding merging duplicate contacts may help you though http://ug.infusionsoft.com/article/AA-00319/0/Automatically-merge-duplicate-contact-records.html