- GadgettimeAsked on September 21, 2011 at 08:12 PM
When a user tries to submit the form it goes to a blank page with the url http://submit.jotform.com/submit.php The form hangs and most of the time nothing happens. sometimes it will redirect to paypal payment page, but most of the time not.Page URL:
- JotForm FounderaytekinAnswered on September 21, 2011 at 08:41 PM
I tested the form and it worked fine on my end.
Do you know what is different when the redirect does not work?
- GadgettimeAnswered on September 22, 2011 at 09:01 PM
Sometimes it goes to that, but most of the time it just a blank page. The address bar is http://submit.jotform.com/submit.php I tried both firefox and internet explorer and get the same result. I don't know what is causing it to hang as I am new to jotform. I am looking to integrate jotform for a registration and payment form
- JotForm FounderaytekinAnswered on September 23, 2011 at 10:32 AM
Clicking on back button to re-test the form might be causing it. Does it happen when you go to a fresh form and submit it?