Submission of Form Hangs When Redirecting to Paypal

  • Profile Image
    Gadgettime
    Asked on September 21, 2011 at 08:12 PM

    When a user tries to submit the form it goes to a blank page with the url http://submit.jotform.com/submit.php The form hangs and most of the time nothing happens. sometimes it will redirect to paypal payment page, but most of the time not.

  • Profile Image
    aytekin
    Answered on September 21, 2011 at 08:41 PM

    I tested the form and it worked fine on my end.

     

    Do you know what is different when the redirect does not work?

  • Profile Image
    Gadgettime
    Answered on September 22, 2011 at 09:01 PM

     

    Sometimes it goes to that, but most of the time it just a blank page. The address bar is http://submit.jotform.com/submit.php I tried both firefox and internet explorer and get the same result. I don't know what is causing it to hang as I am new to jotform. I am looking to integrate jotform for a registration and payment form

     

     

  • Profile Image
    aytekin
    Answered on September 23, 2011 at 10:32 AM

    Clicking on back button to re-test the form might be causing it. Does it happen when you go to a fresh form and submit it?