What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Field Size for Phone Number and Name is Wrong - they are 2 lines

    Asked by ricozztours on November 06, 2014 at 09:24 AM

    They should not be two lines however they are showing up as 2 lines in every one of my forms. I'm already using the iframe to add the HTML to wix.com

     

    size name phone number
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    Answered by raul on November 06, 2014 at 10:21 AM

    Hello,

    Could you please provide the URL of your site so we can take a look at it?

    Thank you.

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    Answered by ricozztours on November 06, 2014 at 08:55 PM

    Here is one of 12 forms we are having issues with.

    http://www.ricozztours.com/#!one-day-guachipelin-adventure-tour-booki/c1m49

     

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    JotForm Support

    Answered by Welvin on November 07, 2014 at 12:26 AM

    This how I see your form:

    I think you managed to resolve this. Please confirm. If not, please try to clear your browsers cache and cookies for Jotform. 

    Also, please include a screenshot to your reply for us to see how it looks like to your end. Then what browser and operating system.

    Thank you!