- suite24Asked on November 06, 2014 at 11:37 AM
I want to sell a subscription based product for a supplement product. My question is, can I have the customer pay ONLY $4.95 for shipping and then after 30 days be charged $59.95? As I see the form now I have to make the customer pay both $59.95 plus the $4.95 for the initial purchase. I do not want to do this, I only want to initially charge $4.95 and then $59.95 thereafter.
Thank you for your help,
P.S U have not uploaded this form yet or finished creating it due to this issue. This is a timely manner so if someone can get back to me soon it would be greatly appreciated.
- KadeJMAnswered on November 06, 2014 at 01:06 PM
So you mean that you want to create a subscription to only charge $4.95 at first for 30 Days as your trial offer then after that your customers would then get charged $59.95 to continue it each month?
Unfortunately because of the way the subscription is sent over they are the first and continued price are combined. However, I do understand that you want to use it as a starting then continued cost and I see that is an issue. Let me send this to our developers to see if we can implement a fix for it.
Aside from that though until then the only way I can think of to get around the problem would be to have either two subscription types or two forms with the starting subscription and the continued subscription even though I know that wouldn't be as suitable for the situation.