What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to send a delayed auto-responder e-mail?

    Asked by amcmenamin on November 06, 2014 at 01:13 PM

    Hello,

     

    I was wondering if it's possible to delay the auto-responder e-mail by using dynamic dates and the conditions wizard. I know it's possible to send an e-mail based on conditions to my own e-mail, but to send it to all visitors who match the conditions, could I just put the input field field variable--in this case #input15--in the e-mail address field? Thank you for your help!

    Page URL:
    http://www.jotformpro.com/amcmenamin/guestbook

    Screenshot
    address field conditions wizard delay hello
  • Profile Image
    JotForm Support

    Answered by Welvin on November 06, 2014 at 02:24 PM

    Hi,

    Unfortunately, your method won't work. We don't have a feature that would allow you to send delayed autoresponder email. The autoresponder will be delivered right after someone submits to the form.

    A workaround would be to create the autoresponder to your web hosting panel. Of course, you have to add the email address from this host as your form recipient email address. That should do the trick. 

    Another workaround would be to integrate your form to email services like Aweber. Then create the autoresponder in Aweber and add a time delay on the settings.

    Thank you!