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AlexMavAsked on November 6, 2014 at 5:12 PM
Hello there! There is a problem when I try to create my shopping cart: the tax is not calculated when I check the product even though I set it to 23%. What can I do for this? What is more what can I do when I want to go for example from T-SHIRTS page to JEANS page? Is the total amount lost?
Thank you.
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David JotForm Support ManagerReplied on November 6, 2014 at 5:42 PM
Can you please provide us the link to your jotform? Upon testing the tax calculation, I see it is working fine:
Please let us know what the jotform is, so we can further check this, we will be glad to assist you.
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AlexMavReplied on November 6, 2014 at 5:48 PM
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AlexMavReplied on November 6, 2014 at 5:50 PM
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raulReplied on November 6, 2014 at 6:11 PM
You've set the product as exempt of taxes, you need to uncheck the product from the Exemptions list in order to calculate the taxes for it.
Please let us know if this helps.
Thank you. -
AlexMavReplied on November 7, 2014 at 10:30 AM
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raulReplied on November 7, 2014 at 10:47 AM
Hello,
Since this is a new question, I opened a new thread: http://www.jotform.com/answers/455813 for it.
Please refer to this new thread for any updates.
Thanks.