What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my logo showing up so large on my form?

    Asked by michelevmoore on November 06, 2014 at 05:15 PM

    I have altered the size of my logo on top of the form a number of times but it always displays as WAY TOO HUGE on the actual form itself on the "Sent"/"Opened" version for users.  How can I assure that it shows up appropriately on the form itself when sent to others?

    Page URL:
    http://form.jotform.us/form/43096408697164

    size top
  • Profile Image

    Answered by raul on November 06, 2014 at 05:47 PM

    Hello,

    Upon checking your form, I see that this being caused because the form is set to be responsive.
    Please try to change the Responsive Form option to No and see if this works.

    To find this option, please open the form in the form editor, click the Setup & Embed tab and then click on the Preferences button.

    Please let us know if this works.
    Thank you.