What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can´t find my account!!

    Asked by Pontus Johansson on September 22, 2011 at 02:14 AM

               Hello!

     

     Thank you for a terrific site. Please help me, I can´t log in and have tried all my e-mail adresses I can think of. Can you find it searching for "conten" It is a questionary about neonatal resuscitation. Possible adresses:

    pontusj@bahnhof.se

    p.j.doktor@me.com

    medicreate@bahnhof.se

    ??

     

    Regards

    Pontus

  • Profile Image
    JotForm Support

    Answered by mliz on September 22, 2011 at 11:25 AM

    Hi Pontus,

    The following email address pontusj@bahnhof.se is associated
    with a guest account.  Forms created under a guest account are
    not kept for long since they rely on browser session and cookies.

    Once you visit jotform website you should see something like
    this on the left side:

    Just create an account and use the same email address.
    Your guest account will be merged with this new account.

    If you happen to have the id or url of the form created under a guest
    account you may import it or your registered free account.

    Regards,
    Mliz