What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Designer: Unable to make changes

    Asked by formsonline on November 06, 2014 at 08:06 PM

    Oppps. I gave you the wrong form. Check this one out.


    Try to make some changes using the Designer Tool and I expect that you will get the same result I get and that is no response.
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    JotForm Support

    Answered by Jan on November 06, 2014 at 10:32 PM


    Thank you for reporting this to us. I cloned your form and try to make changes in the Form Designer and you are right, it is not making any changes. Although, I was able to change the Google font, but it will only appear once you preview the form.

    I will forward this to our developers so that they can take a look at it.  We will notify you via this thread once an update is available. 

    Thank you for your patience.

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    JotForm Support

    Answered by mustafa on November 21, 2014 at 10:31 AM


    I just made a fix then cloned your form and tested it. Everything seems fine so far. Please update this post if you face any problem.

    Thanks for the report and sorry for the late response.