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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with captcha not loading

    Asked by tom99999 on November 07, 2014 at 01:24 AM


    Everything was working fine in the form. I just open the form and corrected a text spelling and after that the form captcha is lost and the captcha is half visible only.

    Please help. Link: http://www.transportjfmillette.ca/taux/



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    JotForm Support

    Answered by jonathan on November 07, 2014 at 03:20 AM


    I was able to see the issue on your embedded jotform http://www.jotform.me/form/43065608969467 on the website.

    It seems the issue was due to script conflict between the embedded form and those existing script in your website.

    To fix the problem, please re-embed the jotform using its iframe embed code instead.

    Follow this user guide http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Please inform us if issue persist.