Configurable list widget is not showing up in the form

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    Asked on November 07, 2014 at 04:04 AM

    HI, Why does this widget not display online when it has been updated ? works fine inside jotform - tested in chrome and IE cleared my cache, cleared history etc. refreshed browsers and still does not appear - PLEASE HELP - sure its something obvious just seem to be missing it :-

    This is a re-post of a comment on How to Set Up the Configurable List Widget

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    Answered on November 07, 2014 at 07:17 AM


    Do you mean this form:, right? Here's a screenshot of how it looks like to my end:

    As you could see, the widget is showing fine. But when it's not displayed to your end, did you see an error on it? Let us know!

    Thank you!

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    Answered on November 07, 2014 at 07:30 AM

    HI, I did get an answer on this but still not correct as was advised to...

    I believe this is because we are trying to communicate behind different servers of iFrame. Website->communicates to embedded form A server->form A communicates to iFrame widget server.

    The embed form code does not work. But I have tried embedding the "source code" of the form and it works in my end.

    Below is the link in question -  I have embedded this in an iframe but still does not work - obviously I am not doing  this correctly ?

    below is the section where the picture you sent this should appear 

    Below is the same shot but in Jotform - this is where it does show ?


    Are you able to advise how I need to do this correctly in order this works please

    Kind Regards


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    Answered on November 07, 2014 at 08:45 AM

    So you have added the form using the iFrame widget. This should work fine, in fact, this guide uses the same method. 

    I think that's because the form has too many widgets on it. Please note that widgets are loaded from a different server. But then again, this should suppose to work. I will ask our widget team about it. For now, a workaround would be to use our Free Text HTML field and embed your form using the iFrame method. So for example:

    The width attribute in the iFrame codes is 100% and Free text HTML doesn't support this so change it to px value. From the screenshot, I changed it to 650px.

    Thank you!

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    Answered on November 07, 2014 at 09:01 AM
    just tested on the various bits that I know it would not work and it worked
    Knowledge is great, i've learned something new today and Jotform has gone
    way up in my estimations thanks to you for being prompt - well done - you
    have made my day
    Don't suppose you want to go for 2 in a a row !!
    Any ideas how I can sort this one out - I don't think it is much more than
    a piece of code somewhere to do this....or any work around ?
    I know its with developer - maybe you are - if not you should be

    [image: Inline images 1]
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    Answered on November 07, 2014 at 09:28 AM

    It's our pleasure to help! 

    Your last question has been moved here: Will attend to it shortly.

    thank you!

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    Answered on October 02, 2015 at 07:41 PM

    Could Safari on Mac block the configurable list widget? I couldn't see it then logged with a non Mac and it showed correctly...
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    Answered on October 03, 2015 at 01:44 PM

    franceguide, in order to prevent confusion with the topic of this thread which is now a year old, and for us to assist you better, your question has been moved to a new thread:

    We will be supporting you there, shortly. Thank you.