sign in problems

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    Asked on September 22, 2011 at 04:26 AM


    I am having problems with signing into my account, system will not recognise my password. Every time I try to sign in i have to keep reseting to a new password and system deosn't recognise new passwords after i have signed out and try to sign back in. Can you please help with this problem thanks.

    Kind regards Alan

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    Answered on September 22, 2011 at 12:57 PM

    Hello Alan,

    Can you please tell us the username that you're trying to enter when you're logging in?