What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    sign in problems

    Asked by alan on September 22, 2011 at 04:26 AM


    I am having problems with signing into my account, system will not recognise my password. Every time I try to sign in i have to keep reseting to a new password and system deosn't recognise new passwords after i have signed out and try to sign back in. Can you please help with this problem thanks.

    Kind regards Alan

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    JotForm Support

    Answered by liyam on September 22, 2011 at 12:57 PM

    Hello Alan,

    Can you please tell us the username that you're trying to enter when you're logging in?