How to turn-off SSL Submissions

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    Asked on November 07, 2014 at 01:56 PM
      Greetings! I submitted this privately, but feel that the public forum might get answers faster - SSL Submissions (Private)

    Asked by ebottorf on November 07, 2014 at 01:31 PM

    Greetings! I am using the following form: to collect student entries for an open call for scholarships/and fellowships. I am an employee of a university and have a free subscription currently. I am currently able to manage the upload space limits, but the SSL limit is going to shut down the application. I need to be able to accept entries through Nov. 14. There is no reason why students should be submitting secure forms. Please help - can it be turned off or re-set? The success of this entry method (using Jot form) may actually lead to a subscription if it is successful as other faculty members have noticed how well this has worked so far and want to also use it.

    Thank you in advance -


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    Answered on November 07, 2014 at 03:01 PM


    Please refer to this user guide

    The SSL submissions is turned-on when you enable the 'Secure Form' of the form embed.

    Or if you use the URL with https or secure link.

    I checked your account/username ebottorf  and it currently have less than the SSL submission limit. But I did noticed that all of the submissions are SSL submissions.

    Share to us the URL of the website if you have embedded your jotform also. This way we can further check for potential issue.

    Inform us if you need further assistance.