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    Google Spreadsheet Integration is not displaying all of our submissions

    Asked by attendan on November 07, 2014 at 02:07 PM
    Hello,
     
    We have a jotform embedded on our website and the jotform is synced with a Google spreadsheet. We noticed not all of the entries collected on jotform are making their way into the Google spreadsheet (only a few). Is there an issue with Jotform's auto sync process? Could you please look into this issue for us? We are using source-code embed. 
    Page URL:
    http://www.attendanceworks.org/map2014/data-crunch-map-form.html

    JotForm syncing doc google spreadsheet google doc integration
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    JotForm Support

    Answered by KadeJM on November 07, 2014 at 03:08 PM

    I see that you are having some trouble with using the google spreadsheet integration.

    Have you tried removing the integration and reapplying it? This is what we normally recommend to help resolve the issue because it will rebuild the integration when certain issues arise.

    Additionally, I ran a test of your jotform with my own google integration test but it is working on my end normally after several tries when I checked it.