- visuinAsked on November 07, 2014 at 05:38 PM
- BenAnswered on November 07, 2014 at 05:45 PM
I would suggest contacting PayPal support to see what is the exact issue. This I believe that this is an error caused by some settings in your PayPal merchant account.
Also if you can give us a link to your jotform in the meantime we could take a look at it to see if there are any issues with its settings.
Also, if you can direct us step-by-step what you are doing to get the error.
- visuinAnswered on November 10, 2014 at 05:05 PM
Hi Ben. Thank you for separate topic. Here is my form. I don't know if you can get inside of it. http://form.jotformeu.com/form/42163451716350
Verification of integration of paypal account inside paypalpro plugin is ok.
I choose paypal pro because I want to make payment primarily trough creditcards.
In my paypal I setup bussiness account: Website paymant standard.
When I try sandbox mode to enter some credentials and make fictional payment I get an Security error. Security header is not valid. I think it also doesn't work in no Sandbox mode.
I will contact paypal tomorrow also.
- raulAnswered on November 10, 2014 at 06:15 PM
In order to test the sandbox mode on Paypal, you need to create a testing account since your current credentials will not work.
Please check this guide on how to create sandbox test accounts: https://developer.paypal.com/docs/classic/lifecycle/sb_create-accounts/
Please let us know if you have further questions.
- JotForm SupportliyamAnswered on June 11, 2017 at 04:27 AM
Since this thread is quite old and the problem may be relate to have some sensitive information, I have moved your comment on to a new thread. We'll respond to your inquiry in a while.
Thanks for your patience and understanding.