Afraid to login and loose the work done on jotform while logged out

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    IslandParadise
    Asked on November 07, 2014 at 05:58 PM
    I just worked on a template right now without logging in which has taken me over an hour. I am afraid to log in to my account again in fear of loosing it, is there a way to merge this 1 template to my original templates?
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    Ben
    Answered on November 07, 2014 at 06:08 PM

    Hi,

    Do let us know the form ID of the form you are working on and we would be glad to find it for you (in case it is in guest account) and move it to your account.

    If you do log in, the jotform should be transferred to your account automatically, but as mentioned, we can find it for you and transfer it to your account if you have any details on it such as ID, URL, or form embed code.

    Best Regards,
    Ben

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    IslandParadise
    Answered on November 07, 2014 at 06:41 PM
    Ok. Thanks for the prompt replies and addressing my issues thoroughly.

    Here’s the url for the most recent template I just created: https://secure.jotform.us/form/43105158845152

    Thanks again.


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    Charlie
    Answered on November 07, 2014 at 07:38 PM

    Hi,

    Upon checking your account. I see that your form "Online Booking Form"  with a form ID 43105158845152, is saved in your account username IslandParadise. If you are still hesitant that you might lose your current progress on the form, you can open a different web browser then logged in there to check your form.

    We'll wait for your response. Let us know if you have any concerns regarding this.

    Thank you. 

  • Profile Image
    IslandParadise
    Answered on November 09, 2014 at 02:41 PM
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    Thank you. I see it in my original account which I can log in now.

    Thank you again.



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    ashwin_d
    Answered on November 09, 2014 at 11:29 PM

    Hello IslandParadise,

    On behalf of my colleagues, you are welcome.

    I am glad to know that you are able to see the form in your account. 

    Do get back to us if you have any questions.

    Thank you!