What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Afraid to login and loose the work done on jotform while logged out

    Asked by IslandParadise on November 07, 2014 at 05:58 PM
    I just worked on a template right now without logging in which has taken me over an hour. I am afraid to log in to my account again in fear of loosing it, is there a way to merge this 1 template to my original templates?
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    Answered by Ben on November 07, 2014 at 06:08 PM


    Do let us know the form ID of the form you are working on and we would be glad to find it for you (in case it is in guest account) and move it to your account.

    If you do log in, the jotform should be transferred to your account automatically, but as mentioned, we can find it for you and transfer it to your account if you have any details on it such as ID, URL, or form embed code.

    Best Regards,

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    Answered by IslandParadise on November 07, 2014 at 06:41 PM
    Ok. Thanks for the prompt replies and addressing my issues thoroughly.

    Here’s the url for the most recent template I just created: https://secure.jotform.us/form/43105158845152

    Thanks again.

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    JotForm Support

    Answered by Charlie on November 07, 2014 at 07:38 PM


    Upon checking your account. I see that your form "Online Booking Form"  with a form ID 43105158845152, is saved in your account username IslandParadise. If you are still hesitant that you might lose your current progress on the form, you can open a different web browser then logged in there to check your form.

    We'll wait for your response. Let us know if you have any concerns regarding this.

    Thank you. 

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    Answered by IslandParadise on November 09, 2014 at 02:41 PM
    Thank you. I see it in my original account which I can log in now.

    Thank you again.

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    JotForm Support

    Answered by ashwin_d on November 09, 2014 at 11:29 PM

    Hello IslandParadise,

    On behalf of my colleagues, you are welcome.

    I am glad to know that you are able to see the form in your account. 

    Do get back to us if you have any questions.

    Thank you!