What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do you have a "form abandonment" widget for Jotform?

    Asked by VOMIChairman on November 07, 2014 at 10:45 PM

    Do you have a "form abandonment" widget for Jotform?  It would be the most awesome widget you could provide. 

    form tracking conversion tracking abandonment form
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    Answered by Ben on November 08, 2014 at 02:34 AM

    Hi,

    Could you please tell us a bit more on what do you mean by "form abandonment"? I presume that you are talking about a widget that would confirm if the visitors would like to leave from the jotform?

    Best Regards,
    Ben

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    Answered by VOMIChairman on November 10, 2014 at 04:55 PM

    I would like to know when someone started to fill out a form but then decided not to complete and submit the form.    

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    JotForm Support

    Answered by Mike_T on November 10, 2014 at 06:05 PM

    This should be possible with a Formisimo Conversion Tracking integration on the form. Note, that their service is not free.

    http://apps.jotform.com/app/formisimo_conversion_tracking

    I will also add your widget idea as a feature request to our system. Unfortunately, I do not know when or if it will be implemented, but we will let you know if we have any updates.

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    Answered by mundellwebmaster on January 18, 2016 at 02:25 PM

    Is this now included in the Built in Form Analytics?

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    Answered by Ben on January 18, 2016 at 04:02 PM

    Yes, it is actually included in the Form Analytics.

    You can see it by checking out Form Analytics data of your own form:

    the checkmark would show the responses while minus - would indicate that the form was abandon. It also shows the IP of the same on the left and the numbers at the top for general numbers on the specific time frame.

    For example the above shows that there were 36 views of the form in total with 8 responses. Which means that in the specified timeframe there were 28 people that had abandonment the form - 22% above says that there are 78% of bounce rate - abandonment made (100 - 22%).

    I have posted this here since this could help the owner of the thread as well, but if you have any further questions @mundellwebmaster, please do open your own thread and we would be happy to answer it.