What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account limits: What happens when I reach my account limit?

    Asked by FMCconcepts on November 08, 2014 at 06:50 PM

    what if I have the $9.95 plan and I go over my allowed submissions. Will I receive notification from you so I can upgrade?

    Submissions account limits premium plan paid plan plan limit
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    Answered by Ben on November 09, 2014 at 04:10 AM

    Hi,

    Before you reach your limit, our system will send you an email notification letting you know that you would need to upgrade or that your account would be disabled in case of no upgrade and the limits are passed.

    Every notification is sent in a way that would give you time to upgrade properly before disabling your account.

    Do let us know if you have any further questions.

    Best Regards,
    Ben