The "save" button in the form builder has turned into a "Preview" button so I cannot save any changes..

  • BWSites
    Asked on November 9, 2014 at 4:53 AM
    2. The "save" button in the form builder has turned into a "Preview" button
    and I cannot save any changes..
  • Ben
    Replied on November 9, 2014 at 6:31 AM

    Hi,

    I presume that you mean that the button has grayed out? If so, you can still click on it to save the changes, it just means that our automated system did that for you already.

    The save button in the form builder has turned into a Preview button so I cannot save any changes Screenshot 20

    If you can not see it at all, I suggest refreshing your browser and check if it is shown then. If still not, then you might need to clear your browser cache.

    In both cases, your changes should be saved as you make them, but to be on the safe side, do let us know if this continues to happen (if the button is completely missing) and we will check what might be causing that.

    Best Regards,
    Ben

  • BWSites
    Replied on November 9, 2014 at 7:31 AM
    I was talking about the new form builder...but it is working today..thanks/
    ...
  • abajan Jotform Support
    Replied on November 9, 2014 at 8:44 AM

    Hi again,

    Okay, I take it you mean the new Form Designer? Glad to hear it's working now. Should you experience any further issues, we'd be happy to help.


    Cheers