Feedback form without button on webpage

  • mcarikn
    Asked on November 9, 2014 at 10:34 AM

    Hi,

    I am trying to delete the button that appears on the webpage when the form is closed (at the right bottom side). Is this possible?

    The idea is that the floating message will appear when page loads, and after the user close the floating message, there will be no way to get it back.

    Thanks.

  • Ashwin JotForm Support
    Replied on November 9, 2014 at 12:15 PM

    Hello mcarikn,

    Please add the following custom css code in your web page where you have embedded your your lightbox form:

    <style type="text/css">

    a#jotform-feedback-43116088724455 {

    visibility: hidden;

    }

    </style>

    You can add the above css code just after the feedback embed code you have added in your web page. Please check the screenshot below:

    Feedback form without button on webpage Image 1 Screenshot 20

    Upon taking a closer look at your webpage, I found that you have added the same form as lightbox and feedback as well. Your lightbox form does auto load and now you want to hide the feedback button, you can simply delete the feedback embed cde from your web page.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • mcarikn
    Replied on November 9, 2014 at 1:07 PM

    That's great. Thanks!

    Now, I noticed that on smaller devices (iPad, smartphone) its a little hard to click on the little X on the lightbox window to close it.
    Is it possible to add a button (or an image) on the lightbox, that will close the window when clicked?