What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The Submit button is freezing

    Asked by exclusivelocalmarketing on November 09, 2014 at 04:24 PM

    When I click on the submit button it freezes on Please wait.... Then nothing happens. Please help.

    Here is a jing link to see the problem

    http://screencast.com/t/e4PnE5vhG

     

    Page URL:
    http://form.jotform.ca/form/43126226165247

    freezing problem please wait Freezes Jing
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 10, 2014 at 03:30 AM

    Hello exclusivelocalmarketing,

    I did check your form and I am unable to replicate the issue you are having. I was able to submit your from successfully without any problem. Please check the screenshot below:

    have you embedded your form in your web page where you are having this trouble? Please share the web page URL and we will take a look.

    We will wait for your response.

    Thank you!