The Submit button is freezing

  • exclusivelocalmarketing
    Asked on November 9, 2014 at 4:24 PM

    When I click on the submit button it freezes on Please wait.... Then nothing happens. Please help.

    Here is a jing link to see the problem

    http://screencast.com/t/e4PnE5vhG

     

    Page URL: http://form.jotform.ca/form/43126226165247
  • Ashwin JotForm Support
    Replied on November 10, 2014 at 3:30 AM

    Hello exclusivelocalmarketing,

    I did check your form and I am unable to replicate the issue you are having. I was able to submit your from successfully without any problem. Please check the screenshot below:

    The Submit button is freezing Image 1 Screenshot 20

    have you embedded your form in your web page where you are having this trouble? Please share the web page URL and we will take a look.

    We will wait for your response.

    Thank you!