What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form field goes wider after editing the form using the form designer

    Asked by engonline on November 10, 2014 at 01:02 AM

    Hi,  Guru

    Use Form designer and embed them from. the form field width goes longer.

    Screenshot:

    After Form designer. The field width goes longer.

    https://nimbus.everhelper.me/client/notes/share/116298/4RlwDOuAe8b9K42i0TX8CaPnlSxoHaZ4/

     

    Correct width:

    https://nimbus.everhelper.me/client/notes/share/116297/TuGtg0scqtsevHk64MDseoTFa3HifEyJ/

     

     

    Note:

    Only in open new window preview mode.  The form is good.

    Page URL:
    http://form.jotform.me/form/43129466281457?

    form designer form field and designer
  • Profile Image
    JotForm Support

    Answered by Welvin on November 10, 2014 at 06:49 AM

    Hi,

    If the form is embedded, please let us know the URL of the page so we can check further. Viewing the form using its direct URL seems fine:

    Chrome:

    Firefox:

     

    When you click Preview button, the form detects the window and when you have a small window, the form will become responsive. The form designer is designed to automatically do the responsive design.

    Thank you!

  • Profile Image

    Answered by 2you on November 11, 2014 at 02:47 AM

    Hi , 

    Our site is base on Wordpress.
    Here is our site with jotform:
    http://1004.tw/web/%E8%88%87%E6%88%91%E5%80%91%E8%81%AF%E7%B5%A1/%E8%A8%82%E8%B3%BC%E7%A2%BA%E8%AA%8D%E5%96%AE/

    Screenshot:

    https://nimbus.everhelper.me/client/notes/share/116796/P4iJ5BTU6cpy2buRi8gkz55AAmZnX082/


    Here is other from on our site. It looks good:
    http://1004.tw/web/%E8%88%87%E6%88%91%E5%80%91%E8%81%AF%E7%B5%A1/

     

    Try many times.  still got same error.

    Hope someone can help.

    Thanks!

     

     

  • Profile Image
    JotForm Support

    Answered by Welvin on November 11, 2014 at 07:09 AM

    It's the form responsive design which is activated after you save your form into the form designer. Please re-embedding your form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. Check if this makes a difference. Please update us here.

    Thank you!