I lost all my forms

  • Profile Image
    mgrane
    Asked on November 10, 2014 at 06:39 AM

    Dears Sirs,

    I can't see any of my forms and results than i've here last week.

    for example: http://form.jotformpro.com/jsform/42792898069980

    How can I retrieve it? 

    thanks, 

     

     

    mariona

  • Profile Image
    Welvin
    Answered on November 10, 2014 at 09:13 AM

    Hi Mariona,

    The form is in your My Forms list. You can search for it by its ID: 42792898069980:

    But make sure that you are logged into your account. If you're logged in, but can't see you form, I would suggest clearing your browsers cache and then clear your cookies for Jotform then login again.

    Thank you!