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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms conditions not working?

    Asked by danalco on September 22, 2011 at 02:16 PM

    Hello,

    I have built a form few days ago, and suddently, all the conditions aren't working anymore.

    I didn't changed anything to my form.

    I have tried to create a new form, and the conditions are not working either.

     

    Any ideas?

     

    Thank you

  • Profile Image

    Answered by danalco on September 22, 2011 at 02:18 PM

    Also, my required fields are not working anymore...Looks like the Javascript have problems?

    EDIT : I have tested a new form without Form Collapse, and it's working. But if I add a Form Collapse...the required fields and conditions stop working.

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 23, 2011 at 09:13 AM

    You should use the IFrame code instead of what you have on your site. Here is how you can get it. Open your form on the Form Builder:

    1. Open "Setup & Share" tab on toolbar,

    2. Click on "Embed Form"

    3. Click on "iFrame".