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    filled out form submissions don't show in email

    Asked by usdebt on August 01, 2010 at 05:13 PM

    Some of our filled out forms don't show the input value in the email. This is what it shows, and I have re-created the form several times. Usually one field shows ok, but the rest don't. I just don't think I am doing anything wrong. Would upgrading help? I am hesitant to upgrade if this will be a constant issue.... Thanks so much.



    Question Answer
    Full Name
    Phone Number 123-456-7899 (sometimes the phone # shows)
    Which of these best describes why you are in debt?
    What types of debt do you have? (please check all that apply)
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    JotForm Founder

    Answered by aytekin on August 02, 2010 at 07:54 AM

    You should probably just reset the email. Click on "Delete Email" button on the email wizard and re-create it.