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    Not able to access submissions

    Asked by apryls on August 01, 2010 at 11:39 PM

    I can see all of them on the Excel spreadsheet, but I am not able to view them individually via the 'Submissions' tab.  This is true for all of my forms.  I know it has worked just recently, so perhaps this is an issue that has come up recently?

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    JotForm Founder

    Answered by aytekin on August 02, 2010 at 07:58 AM

    Can you tell me exactly on which form do you have this problem and which browser you are using? Submissions page is working fine for me, but we saw slow queries over the weekend. Upon investigation we found out that one of our users have 160k submissions so he was getting reports and that slowed the site to crawl during that time. Maybe that was the problem. Can you check it again today?