What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Move JotForm from guest account to new one

    Asked by bbland on November 10, 2014 at 12:13 PM

    signed up previoulsy with a free account, but now want to become a user and reuse this form http://www.jotform.us/form/42655794985172 

    Page URL:
    http://www.jotform.us/form/42655794985172

    JotForm www and
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    JotForm Support

    Answered by Kiran on November 10, 2014 at 01:43 PM

    The JotForm that you have provided is under guest account and exceeds the limit of storage space. Do you want us to move this JotForm from the guest account to your new account bbland so that you can reuse the JotForm. However, we may not be able to move the files that were uploaded.

    We'll wait for your response.

  • Profile Image

    Answered by bbland on November 10, 2014 at 01:51 PM
    Yes-please move that form into the bbland account.
    Thanks!!!!
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on November 10, 2014 at 02:17 PM

    The JotForm is now moved from your guest account (guest_42655818403053) to bbland now. You should be now able to view the moved JotForm in your new account. 

    Let us know if you need any further help. We will be happy to help.

    Thank you!!