Move JotForm from guest account to new one

  • bbland
    Asked on November 10, 2014 at 12:13 PM

    signed up previoulsy with a free account, but now want to become a user and reuse this form http://www.jotform.us/form/42655794985172 

  • Kiran Support Team Lead
    Replied on November 10, 2014 at 1:43 PM

    The JotForm that you have provided is under guest account and exceeds the limit of storage space. Do you want us to move this JotForm from the guest account to your new account bbland so that you can reuse the JotForm. However, we may not be able to move the files that were uploaded.

    We'll wait for your response.

  • bbland
    Replied on November 10, 2014 at 1:51 PM
    Yes-please move that form into the bbland account.
    Thanks!!!!
    ...
  • Kiran Support Team Lead
    Replied on November 10, 2014 at 2:17 PM

    The JotForm is now moved from your guest account (guest_42655818403053) to bbland now. You should be now able to view the moved JotForm in your new account. 

    Let us know if you need any further help. We will be happy to help.

    Thank you!!