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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Porque minha conta foi suspensa?

    Asked by Ramão Soley  on November 10, 2014 at 01:08 PM

    Minha conta foi suspensa por violação de uso, mas isso não é verdade.

    Meu site tem segurança SSL não sei porque não posso colocar um formulário dentro dele. Esta é a segunda conta que me suspendem, a conta anterior era paga, mas essa é gratuita. Quero saber qual o motivo.

    Aguardo resposta imediata.



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    Answered by Shadae on November 10, 2014 at 02:27 PM

    Hi Ramão,

    I do apologize that your account has been suspended. After reviewing your account under the username "portaldomultinivel" I am seeing that you currently have a form that ask for a password.

    Any form that request a password, is picked up by our anti-phishing detector, as such your account was suspended.

    We can reactive your account, however you will need to remove the password field from your form or your account will get auto-suspended once again.

    Would you like for us to reactivate your account?

    We await your response. Thank you.