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  • Profile Image

    Validation warning message is partially cut off

    Asked by Davide Dapporto on November 10, 2014 at 03:43 PM

    Can I ask you to give me a help for another issue?

     

    In the jotform placed here

     

    http://www.immobiliareusa.it/c.asp?url=eastcoast.immobiliare.usa.contatti.italia

     

    as you can see in the attachment, the red error note "There are errors on the form. Please fix them..." is partly cut off and I don't know why.

     

    Would you please be so kind to help me fix it?

  • Profile Image

    Answered by raul on November 10, 2014 at 04:46 PM

    Hello,

    Upon checking your form, I see that you're using an iframe to embed the form.
    Please try to change the width of the iframe to 100% or a higher value (I've tested with 400px and it worked ok on my side).

    This is a screenshot for the test I made changing the width of the iframe to 400px.

    Please let us know if this works.
    Thanks.

  • Profile Image

    Answered by Davide Dapporto  on November 10, 2014 at 06:27 PM

    Hello Raul,

    Since I'm not practical at all with Iframes, may I ask you if you can go ahead changing the width of the iframe to 400px or maybe better 420px?

    Thank you!!!!!

    Davide

  • Profile Image

    Answered by raul on November 10, 2014 at 07:36 PM

    Hello Davide,

    Unfortunately I can't change it for you since this is something that needs to be changed in your website. This value is not controlled within the form.

    If you need further assistance, please let us know.
    Thank you.