What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    ppreviously, when a client filled out an online application I received indication that I received an application

    Asked by JimKwon on November 10, 2014 at 03:47 PM

    I no longer receive confirmation that I receive an application unless I go into my jot form Account

    When I previously received an Update that I received an application  it would come from

    =?UTF-8?B??= <noreply@jotform.com>

    JotForm noreply
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    JotForm Support Manager

    Answered by Jeanette on November 10, 2014 at 04:52 PM
    Your email jim@myim****age.com is IN the bounce list

    Reason(s) : smtp;550 5.1.1 - 198.2.128.135 has sent to too many recipients this hour.

    I have removed it from our bounce list.

    To prevent future issues, always make sure the email alert is configured properly.
    In your case the email alert was lacking of a Sender Name.

    You can read a more detailed explanation here:
    http://support.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues