What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot find the form submitted in my mailbox.

    Asked by Ifeanyi on November 10, 2014 at 03:50 PM

    I cannot find the form submitted in my mailbox. please help me out



    This is a re-post of a comment on Adding a form to Web Page Maker

    mailbox find submitted email notification
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    Answered by Carina on November 10, 2014 at 05:06 PM

    Please provide us more details on which form you are trying to locate. You can check also the spam folder because if the email notification has the default sender address noreply@jotform.com sometimes it is recognized as spam by the email providers.

    A workaround to see a copy of the email notification is to go to account > history > email:

    Let us know if we can assist you further.