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    Huge white space over my form on wordpress

    Asked by claytonaustin on November 10, 2014 at 04:59 PM

    Help! I have tried to integrate my form using every avenue possible and I always get only part of the form to show with a huge blank space over the rest of the form. THoughts??

    Screenshot
    blank space integrate and
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    Answered by raul on November 10, 2014 at 05:56 PM

    Hello,

    Can you please share the URL of your website, so we can take a look at it?
    The form is displayed correctly using its direct URL: http://www.jotform.us/form/43134607102139

    We will await for your response.
    Thank you.

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    Answered by claytonaustin on November 10, 2014 at 06:11 PM
    hi here is the link to my blog post where I am attempting to embed it. http://thesparrowandthecrow.com/album-order-form-3/
    ---- On Mon, 10 Nov 2014 14:56:34 -0800 JotForm Support Forum <noreply@jotform.com> wrote ----
    A new response has been received:

    Answered by raul

    Hello,
    Can you please share the URL of your website, so we can take a look at it?
    The form is displayed correctly using its direct URL: http://www.jotform.us/form/43134607102139

    We will await for your response.
    Thank you.



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    Answered by raul on November 10, 2014 at 06:26 PM

    Thanks for the URL, but I got a 404 error when I tried to access it.

    Could you please check and send the link again?
    Thanks.

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    Answered by claytonaustin on November 10, 2014 at 07:01 PM
    Id rather not make the post live since its on my main blog but I have attached a screen shot of the problem
    ---- On Mon, 10 Nov 2014 14:56:34 -0800 JotForm Support Forum<jotform@jotform.com> <noreply@jotform.com><noreply@jotform.com> wrote ----
    A new response has been received:

    Answered by raul

    Hello,
    Can you please share the URL of your website, so we can take a look at it?
    The form is displayed correctly using its direct URL: http://www.jotform.us/form/43134607102139

    We will await for your response.
    Thank you.



    View this thread on browser » Unsubscribe Thread

    1415660194

    ...
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    Answered by raul on November 10, 2014 at 07:50 PM

    Hello,

    I saw your screenshot, but since the issue is not happening when the form is viewed using the direct URL we need to see what's happening when the form is embedded on your site.

    Would it be possible that you provide us a test URL? I mean a URL that we can look at, but nobody knows about and it's not linked in your site so your visitors wouldn't access it.

    Please let us know if this is possible.
    Thank you.